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  • Full-Time Customer Service Consultant

    Edgewater Bank
    Job Description
    Edgewater Bank is always looking for talented and motivated individuals to join our banking team. We offer a variety of opportunities to individuals with the ability to anticipate customer needs and deliver products, services and solutions to meet them. Employment with Edgewater Bank requires teamwork, leadership, customer service skills and accountability. We offer comprehensive benefits and competitive salaries.

    An Equal Opportunity Employer, Edgewater Bank values diversity and provides equal opportunity to all applicants and employees.

    Full-Time Customer Service Consultant – Royalton Office
    (4097 Hollywood Road, St. Joseph)

    Job Responsibilities:

    • Conducts transactions for customers, enters transactions into the computer, and balances transactions with the cash drawer at the end of the shift. Answers customer questions and requests in person, through the drive-thru window, and over the phone
    • Opens new accounts, including checking, savings, CDs and IRAs. Enters renewals, renegotiations, and closes accounts
    • Takes and processes consumer loan applications
    • Handles customer complaints; researches and resolves problems
    • Balances ATM, vault, night-drops, and the overall branch

    Qualifications:

    • High school diploma or equivalen
    • Twelve to 24 months in financial services, sales or retail industry is preferred, as is the ability to cross-sell products and services
    • Ability to work flexible hours, some weekends and evenings
    • Excellent interpersonal and communication skills (both written and verbal)
    • Strong computer skills (Windows-based applications)
    Contact Information