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  • Call Center Representatives

    Scope Services, Inc.
    Job Description

    We are currently looking for someone to join our growing Customer Service Call Center Team!

    Schedule

    • Monday thru Friday 11:00 a.m. - 8:00 p.m.
    • Rotating Overtime Saturdays (twice a month) 9am-5pm

    Pay/Benefits:

    • Hourly position eligible for OT
    • No Sales or Commission
    • Benefits
    • Vacation, Sick Pay and Holidays
    • *Bilingual skills paid a premium*

    Job Requirements:

    • Customer Service skills ( Retail, Healthcare, Service Industry, Sales etc)
    • Basic Computer Knowledge ( ability to navigate internet and type)- will train on other skills
    • Pleasant Attitude and likes working in a team environment
    • Strong Work Ethic
    • Punctual
    • Strong communication skills

    Job Description:

    • -Inbound/Outbound calls to customers for service appointments
    • -Customer Follow-Up via phone and/or email
    • -Assist customers with concerns or special requests.
    • -Willingness to learn and utilize excel spread sheet, Microsoft outlook and other software.
    • -Other duties as assigned by Supervisor or Manager

    *Must be able to pass a Criminal Background Check and Drug Screen*

    Walk-ins always welcome to apply at these specified hours:

    • M-W 9:00 a.m. - 11:00 a.m.
    • M-W 1:00 p.m. - 4:00 p.m.

    SCOPE SERVICES

    2095 Niles Rd.

    St. Joseph, MI 49085

    Job Type: Full-time

    Salary: $10.50 /hour

    Contact Information