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  • Mortgage Advisor - St. Joseph, MI

    United Federal Credit Union
    Job Description

    General Summary

    The Mortgage Advisor provides quality real estate lending expertise through financial counseling and product awareness to Credit Union members regarding their real estate financing needs and generates investment quality mortgage loans by taking loan applications in support of loan growth objectives.

     Please visit our website to apply:  https://unitedfcu.com/about-us/careers/

    Essential Functions, in Priority Order

    1. Provide financial counseling through interviewing, pre-qualifying and the mortgage loan application process. Time: 50%
    2. Monitor and manage sales pipeline consisting of mortgage applications taken but not yet closed; follow-up with mortgage operations personnel as necessary to obtain loan status and outstanding conditions; assist with clearing of underwriting conditions as necessary; re-structure loan terms and programs as necessary; monitor interest rate lock periods to ensure that locked rates are not allowed to expire; verify closing figures with operations personnel prior to loan closing. Time: 20%
    3. Develop and maintain relationships with the real estate/builder community to promote real estate loan programs. Represent the Credit Union at community real estate functions. Give educational presentations within the community. Time: 20%
    4. Work with branch lending personnel regarding real estate programs. Provide educational support to branches and members. Time: 10%


    Education and experience

    High school diploma or equivalent required.

    Three year's real estate lending experience desired.

    NMLS registration required.

    Required Skills

    Knowledge, Skills and Abilities

    Thorough business knowledge of the real estate lending industry.

    Demonstrated secondary market skills and knowledge.

    Excellent communication skills.

    Knowledge of real estate laws, regulations, policies and compliance.

    Ability to develop or improve loan products.

    Ability to develop strategy for seminars, presentations and trade shows.


    Required Competencies

    Problem Solving

    Dealing with Ambiguity

    Time Management

    Demonstrates Courage

    Drive for Results

    Interpersonal Savvy

    Customer Focus

    Integrity and Trust



    Mental Requirements

    Ability to analyze and evaluate information.

    Ability to use good judgment and make sound decisions quickly.

    Ability to work and reason under pressure.

    Ability to prioritize in a multi-task environment.

    Ability to maintain a positive attitude and professional image.

    Ability to interpret lending guidelines and regulations

    Demonstrated understanding of guidelines necessary to generate real estate loans.


     Tools and Equipment Used

    All available general office equipment as needed.

    All available computer software and hardware as needed.


    Working Relationships/Contacts  

    Daily, personal/written/phone contact with Credit Union staff.

    Daily, personal/written/phone contact with Credit Union management.

    Daily, personal/written/phone contact with Real Estate community.

    Daily, personal/written/phone contact with Credit Union members.

    Daily, personal/written/phone contact with vendors.


    Physical Demands  

    Work involves standing and walking for brief periods of time, but most work is done from a seated position.  There is potential for eyestrain from reading detailed reports and computer screens.  Deadlines, workloads and pressure to achieve goals may cause increased stress levels.


    Working Conditions

    Internal – work is normally performed in climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited.  Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc).  No known environmental hazards are encountered in normal performance of duties.  Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.

     External – some overnight travel may be required; however, information on environmental conditions is not available.



    Accurate analysis of the members’ credit worthiness and their ability to repay their loans has a direct impact on the loan quality of the mortgage portfolio, the delinquency ratio and gross income to the Credit Union.  The accuracy and timeliness of loan closings promotes member loyalty and continued use of Credit Union products.

    Job Location
    St. Joseph, Michigan, United States
    Position Type
    Contact Information