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Beverage Server

Four Winds Casino
Job Description
SUMMARY:
Responsible for providing beverage service to all casino guests in an efficient, courteous and professional manner displaying a high standard of guest services.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
* Provides prompt, efficient, accurate, and courteous beverage service to casino guests in accordance with policies, procedures and standards.
* Performs necessary tasks to service guests, i.e., taking and filling all beverage orders and assisting in maintaining guests gaming area in a clean and neat manner.
* Monitors guests' needs on a continual basis ensuring all beverage requests will be promptly fulfilled.
* Assists other beverage personnel with maintenance (side work, opening/closing duties) as necessary.
* Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
* Monitors guest alcohol consumption and responds accordingly.
* Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations.
* Cleans unwanted debris from the guests gaming area.
* Helps refill beverage supplies at all service stations.
* Requests identification from guests when legal age is in question.
* Utilizes proper call order when ordering beverages from bartender in a courteous manner.
* Helps keep service wells stocked, clean, and sanitary.
* Maintains thorough knowledge of casino food and beverage selections.
* Stays current on department and property knowledge and promotions.
* Follows all C.A.R.E. guidelines to help assist with guests' responsible consumption.
 
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
 
Promotes the following within the department and among all employees:
* Creates an atmosphere of fun for all casino guests.
* Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
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