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Night Auditor

The Boulevard Inn/Bistro on the Boulevard
Job Description
JOB DESCRIPTION: NIGHT AUDITOR
REPORTS TO: Front Office Manager or Accounting department
POSITION SUMMARY:
Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
NIGHT AUDITOR DUTIES AND RESPONSIBILITIES:
  • To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
  • To verify that all charges posted from the POS Software had reached the correct guest folios.
  • Verifies all account postings and balances.
  • Verifies that room rates are correct and posts those rates to guest accounts.
  • Prepare of End of day procedure.
  • Knows how to operate PMS and other front office equipment's.
  • Monitors the current status of coupon, discount, and other promotional programs.
  • Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operations for management.
  • Understand emergency procedures and light maintenance knowledge.
  • Balance the day’s charges, making corrections as necessary.
  • Performs wake-up calls.
  • Understand principles of auditing, balancing, and closing out accounts.
  • Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
  • Perform nightly balancing of in-room video and long-distance telephone services
 
PREREQUISITES:
Education: High school graduate or equivalent. Strong communication skills.
Experience: Minimum one year of hospitality or customer service experience, experience handling cash, accounting procedures, and general administrative tasks.
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