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  • Regional Marketing Coordinator - St. Joseph, MI

    United Federal Credit Union
    Job Description

    General Summary (What is done and why)

    The Regional Marketing Coordinator is responsible for all member and public communications and marketing campaigns for each UFCU region. The Coordinator utilizes all channels at his/her disposal to communicate the unique selling proposition of the organization in order to drive loan and deposit goals as well as the three primary membership objectives 1.) Acquisition, 2.) Share of Wallet, 3.) Retention. The channels utilized may be either on or offline: website, social media, emails, e-newsletters, newspaper, radio, outdoor, in-branch, events, publicity, SEM, etc. Understands UFCU’s brand and verbal identity, value proposition, differentiator and flawlessly communities this with a local, authentic feel within each market. Coordinates locally-based efforts such as sponsorships, large-donations and events arm-in-arm with the branches to create a foundation of awareness for UFCU. The Coordinator also utilizes social media channels, content marketing, and adhoc marketing efforts to support each region in achieving brand awareness and growth goals.

     Please visit our website to apply:  https://unitedfcu.com/about-us/careers/

    Essential Functions, in Priority Order

    (Majority of duties, but not meant to be all inclusive or prevent other duties from being assigned as necessary)

    Responsible for coordinating and executing against regionalized marketing plans that accomplish branch goals such as grow members, grow loans and grow deposits. This includes multi-media campaigns utilizing the most effective channels based on each community/target audience, etc. Works closely with regionalized marketing agencies as well as retail staff. Time: 35% 

    Responsible for coordinating region and branch-level events, sponsorships, promotional items, and large-scale donations in order to build brand awareness and support branch employee efforts. Develops positive working relationship with branch staff and understands each market. Acts as a partner in developing and growing their business. Tracks efforts, budget and spend. Time: 50% 

    Responsible for the metrics, reporting and tracking of all regionalized marketing efforts, donations, sponsorships, promotional items, etc. Time: 15%



    (Minimum education required to perform the duties of this position)

    Bachelor's degree in related field or two years of related work experience required.(Minimum education required to perform the duties of this position)




    In addition to the education requirement:

    Three to five year's marketing, communications, journalism, or public relations experience required.

    Experience in Microsoft Office Suite (PowerPoint, Word and Excel) required.

    Experience with Adobe Creative Suite, (InDesign, Illustrator, Photoshop) required.

    Social media experience preferred.

    Project management experience a plus.

    Required Skills

    Knowledge, Skills and Abilities

    (Minimum technical and communication skill levels and licenses/certificates normally required to perform the duties of this position)

    Excellent, highly-evolved verbal and written communication skills




    Process Management

    Presentation Skills

    Understanding Others

    Standing Alone

    Demonstrated excellence in copywriting

    Demonstrated experience and knowledge of writing and implementing marketing plans.

    PC computer proficiency with windows and communication software necessary.


    Required Competencies

    Problem Solving

    Dealing with Ambiguity

    Time Management

    Demonstrates Courage

    Drive for Results

    Interpersonal Savvy

    Customer Focus

    Integrity and Trust


    Business Acumen


    Mental Requirements

    Ability to analyze budgets, trends, research data, competition and time commitments.

    Ability to use good judgment and make sound decisions quickly.

    Ability to work under pressure.

    Proven problem-solving abilities.

    Ability to identify essential elements of market success planning.

    Ability to understand strategic objectives.

    Ability to concentrate in a multi-task environment.

    Capable of understanding the needs of Board Members, Credit Union staff and Members.

    Ability to maintain a positive attitude and professional image.


    Tools and Equipment Used

    All available general office equipment as needed. 

    All available computer software and hardware as needed. 


    Working Relationships/Contacts

    (Positions with which incumbent has frequent contact)

    As necessary, personal/written/phone contact with Senior Management Team members.

    As necessary, personal/written/phone contact with Board Members.

    Daily, personal/written/phone contact with other department managers.

    Daily, personal/written/phone contact with Credit Union staff.

    Daily, personal/written/phone contact with vendors and media.

    Occasional, personal/written/phone contact with Credit Union Members, community agencies, consultants.


    Physical Demands

    (Physical effort generally associated with this position)

    Work involves standing and walking for brief periods of time, but most work is done from a seated position. There is potential for eyestrain from prolonged work at the computer. Deadlines, workloads and pressure to achieve goals may cause increased stress levels.


    Working Conditions

    (Typical working conditions associated with this type of work and environmental hazards, if any, that may be encountered in performing the duties of this position) 

    Internal -- Work is normally performed in climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings.

    External -- Some travel is required; however, information on environmental conditions is not available.

    Job Location
    St. Joseph, Michigan, United States
    Position Type
    Contact Information