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News Release: COMPETITIVE EDGE’S CATHERINE CRONKRITE NAMED CUSTOMER SERVICE REPRESENTATIVE OF THE YEAR

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February 04, 2019
FOR IMMEDIATE RELEASE
(Stevensville, Michigan, January 28, 2019) Competitive Edge, a promotional products company headquartered in Stevensville, MI, announces prestigious award given to employee Catherine Cronkrite in Las Vegas, NV on January 15, 2019.
Selected out of more than 135 leading promotional products companies in North America, Catherine Cronkrite was presented with Customer Service Representative of the Year for 2019. The award is given annually to a distinguished CSR for exceeding all expectations on supplier, customer, and employee standpoints. Distinguishing Catherine is her incredible ability to build trust-filled relationships with suppliers and customers, as well as her above and beyond service to the Competitive Edge team.

According to CEO Mary Jo Tomasini, “Catherine is absolutely deserving of this award. She is an amazing relationship builder and she understands the partnership with our suppliers and partners. She is masterful at handling conflict resolution and truly cares about everyone she works with. We are honored to have her on our team and we are so proud of her!”

“I am incredibly honored to receive this award,” said Cronkrite, “I love what I do and am truly humbled to be in an organization with people that I call family who have inspired and supported me.” Catherine is the Lead Customer Service Representative at Competitive Edge. She joined the company in 2008.
 
About Competitive Edge
Competitive Edge, one of the largest full-service promotional product distributors in the United States was started in a basement by Mary Jo Tomasini.  Today, Competitive Edge employs 22 people.  Always mindful of developing a successful business within the promotional product industry, Ms. Tomasini and Competitive Edge have been the recipients of many awards locally, regionally and nationally, including the Outstanding Women Business Enterprise of the Year.